hey dc (and other computer types)

[swolt]

Jessie is having some odd internet problems. She can access AIM and other web services, such as Remote Desktop, but she can't pull up web pages. I think comcast is blocking port 80. This only happens at night.
Is there a way to set up a page that opens on another port? I mean I know it can be done, I just don't know hard it is or if you have that kind of access on the server.

I was wondering because ... well I wanted to know, but also maybe we (and I mean you) could set up a mirror junto site on another port so Jessie can still access it.

Of course if this is too much work don't worry about it. I'm really just curious if it can be done easily.

[meredith]

I could easily set a proxy on my site so she could try through the ssl port (https://hattmoward.org/juntoproxy/  for example)  but all the links here are absolute links so it won't work so well.

[swolt]

I opened port 81 on my server and set up a test page. But now she can access everything, so we have to wait to test it.

I really want to figure this out before comcast does

[ReBurn]

Maybe you should send them a bill!

It sounds to me like they might be having DNS issues if the issue is related to web pages.

[dc]

Maybe you should send them a bill!

It sounds to me like they might be having DNS issues if the issue is related to web pages.

I can't believe they would block port 80...  Not intentionally, at least.  But it is Comcast.

It could be DNS.  Have her try OpenDNS instead of the Comcast DNS.  Go to www.opendns.com and they have instructions there.

Edit -- They do block incoming port 80 traffic at least.  That prevents people setting up servers.  But they shouldn't be blocking attempts to connect with 80 on an outside server.  Try the DNS stuff first.  Comcast has had a lot of problems with that.

[Jessie]

I hate Comcast.

Yesterday, they tried to tell me that it was a well known issue with electricity in my apartment complex, and that the management here refused to fix it.

[BigDun]

I have Comcast and I have a webserver setup in my basement. They aren't blocking incoming http requests on port 80 where I live.

[Jessie]

Whatever the issue is, it's my entire neighborhood, and it's been going on for a while.

I just wish they'd told me that BEFORE I switched my service.  Dicks.

[swolt]

I had her switch to the Cox DNS and it didn't work. I had her pull up my site on port 81 and it worked, but it wouldn't work on port 80.

[meredith]

Do connections timeout or are they kiboshed immediately?

[swolt]

Do connections timeout or are they kiboshed immediately?

They seem to drop immediately.

I had jessie remote desktop into my test computer at work and she got in fine. She was connecting to the domain name, not the IP address.

It's odd, I tells ya.

[meredith]

Comcast's filter was a black hole last time i checked.  Did you try telnet to see if the connection opens at all?



given "http://hattmoward.org/":


telnet hattmoward.org 80
(once connected)
GET / HTTP/1.1
Host: hattmoward.org

(enter twice to indicate end of request and request headers)

[Beefy]

C'mon now, guys.  I like a good challenge as well as the next person, but is Jessie really worth all of this effort?

[swolt]

C'mon now, guys.  I like a good challenge as well as the next person, but is Jessie really worth all of this effort?

Yes. Yes she is.

[swolt]

I didn't think about telnet, I'll have to try that.

As a side note, jessie didn't ask me to do any of this. I just want to figure it out. Plus it's a good distraction from homework, which is what I was suppose to be doing last night
(I did finish my homework, btw)

[Beefy]

As a side note, jessie didn't ask me to do any of this. I just want to figure it out. Plus it's a good distraction from homework, which is what I was suppose to be doing last night
(I did finish my homework, btw)

Okay, as long as it's mainly for the challenge and not for Jessie.

[Jessie]

C'mon now, guys.  I like a good challenge as well as the next person, but is Jessie really worth all of this effort?

haha.  GFY <3

[meredith]

i dunno about swolt but i expect a hand job

[swolt]

i dunno about swolt but i expect a hand job

I am not giving out hand jobs

[Jessie]

I can't get in touch with the local bitch who lied to me yesterday so I called the number that routes to their Nashville call center.

Apparently I have an appointment sometime between 1 and 5 today that nobody bothered to inform me about.  Nice.

[Bennyhana]

This is why I refuse to patronize comcast until I absolutely have to.  (and by have to, I mean can't get cable any other affordable way)

[Jessie]

For me, it's either Comcast, or the slow ass DSL through a small local company that I've had for the past year.

I didn't want to use them, either, but I really wanted high speed internet...

[Gamplayerx]

I've never had a problem with Comcast.  They just don't like you.

[Alice]

We've had Comcast for a month - even before we had them they dicked us around.  We were without cable for about a month because they're idiots. 

[meredith]

I've never had much trouble with comcast, but they have a terrible reputation.  Personally, I've probably screwed them out of more money than they've managed to screw me out of.  I was providing free internet over wireless to at least 8 apartments in Indy.

[ReBurn]

Hehe...somebody said Cox.

[Jessie]

I finally just filed a complaint with the BBB.  The supervisor of the techs in the area was supposed to call me 3 days ago, and still hasn't.

I had a service call scheduled from 1-5 yesterday, and they were supposed to call before coming.  I had a note on my door that the tech showed up at 5:10, and he never called.

I had an appointment Monday, too, and nobody showed up (apparently they scheduled it, but the techs were actually off on holiday).

This is what I sent:

I have had this service for two weeks, and for the entirety of this time, I have had issues with my internet from around 9:30 pm until 8:00 am every day.  I have some sort of connectivity/web surfing issue that does not allow for loading of any web pages during this time.  I have called both local Comcast employees (Patty Scott) and the call center in Nashville.  I have yet to have anyone determine the cause of my problem. 

I was lied to by Ms. Scott, told that the issue was a problem with the electricity in my apartment complex, and that management was aware of and refused to fix the problem.  She said that because of this, I would not receive any credit for my lack of service, and that Comcast would not be repairing the problem.  I called my apartment manager, and was told that they had never heard of this issue.  When I reported this to Ms. Scott, she said that possibly that was not the case, and that she just didn't understand the technical issues herself.

I was told by a Comcast tech (Bill) by phone that there was a known issue in my area, and that he had been attempting to have Comcast management resolve it for more than three months. 

I was also told by the person who sold me the service (Jennifer) that there were known issues with cable lines in my area (water in the lines) and that Comcast hadn't resolved the issue due to budget constraints.

I have suffered through rude and unresponsive customer service, primarily from Ms. Scott, ignored phone messages, and days on end of no response to my problem.  I've had two service calls scheduled where the tech never showed up, or showed up late, without calling first as requested.

And this was my desired outcome:

I do not think I should be charged for any service until this issue is resolved, and I would like some sort of credit to compensate me for my trouble and exceptional amount of time spent attempting to simply receive the basic services I was promised.

I left out the part where we carpet bomb all Comcast offices.  I have seriously spent uncountable hours dealing with this shit in the past two weeks.   I HATE COMCAST.

[Gamplayerx]

That sucks, Jessie.

[Jessie]

That sucks, Jessie.

Yes, yes it does.

Unless you mean my persuasive writing skills, in which case, wow you're mean.

[Gamplayerx]

That sucks, Jessie.

Yes, yes it does.

Unless you mean my persuasive writing skills, in which case, wow you're mean.

I meant the Comcast runaround.  Although your writing gives me I-strain. 

[Jessie]

That sucks, Jessie.

Yes, yes it does.

Unless you mean my persuasive writing skills, in which case, wow you're mean.

I meant the Comcast runaround.  Although your writing gives me I-strain. 

Hrm...I guess it does. 

I should have lied and said there was someone else involved!

[Gamplayerx]

That sucks, Jessie.

Yes, yes it does.

Unless you mean my persuasive writing skills, in which case, wow you're mean.

I meant the Comcast runaround.  Although your writing gives me I-strain. 

Hrm...I guess it does. 

I should have lied and said there was someone else involved!

Naw.  You could have just switched things up a bit.  Instead of "I was lied to by" you write "Ms. Scott lied to me" - although I wouldn't have said lied, I would've said misrepresented.  But it's a good letter.  I hope you get results.

[Jessie]

Yeah, I didn't do any editing, just typed it out and sent it.  You're right though, it could have been written better.

No BBB complaint writing awards for me!

[Beefy]

If this it what it takes to break your Internet porn addiction then so be it.

[Jessie]

I'm only just beginning my porn addiction, now that I have true high speed!

[DownSouth]

I bet they are going to hang it up and everyone is going to laugh at your writing skills.

[Gamplayerx]

Yeah, I didn't do any editing, just typed it out and sent it.  You're right though, it could have been written better.

No BBB complaint writing awards for me!

I'm just being unreasonably picky today.  I don't know why.  It was perfectly fine.

[Jessie]

Yeah, I didn't do any editing, just typed it out and sent it.  You're right though, it could have been written better.

No BBB complaint writing awards for me!

I'm just being unreasonably picky today.  I don't know why.  It was perfectly fine.

Bitch.

[dazie]

I think people should send more letters like that. 

Not to me of course, but to the assholes of the world.

Maybe they'd get a clue.

[Beefy]

I think people should send more letters like that. 

Not to me of course, but to the assholes of the world.

Maybe they'd get a clue.

Who gets to decide who the assholes are?  (Asks the person who started the Asshole thread)

[dazie]

It's easy- an asshole is anyone who you're pissed at.

ooo- bad grammar.

An asshole is someone at whom you're pissed.

Obviously, since I am practically perfect in every way, I am exempt.   

[DownSouth]

Asshole

[Bennyhana]

The only way to make them listen is for people not to buy their services.  However, being a cable company, in many areas they have a monopoly or near-monopoly on the cable lines, which has consumers over a barrel. 

I think you should say "well, if it's not in YOUR budget to provide me the service you said you would, then it's not in MY budget to pay my bill.

[DownSouth]

Time Warner did a 180 when all the satellites started popping up.  They even do home service on weekends now.

[dazie]

Asshole

Are you talkin to ME?

[Infobahn]

Jessie, if it hasn't been mentioned, complain to your CIty/Town.  They hold the contract with Comcast to serve your town.

When I had issues with Mediacom, I called the City Manager and lodged a complaint.  I had the VP of the area in my living room within the week.

[Jessie]

Good idea, Info.  Who do I call?  I don't know what a city manager is.

And I did tell them that I'm not paying.

I said, "If I paid 1/2 of my bill, you wouldn't give me 100% of my service, would you?  By that same thought, I"m not paying 100% of my bill for 1/2 of my service."

[Bennyhana]

Jessie, if it hasn't been mentioned, complain to your CIty/Town.  They hold the contract with Comcast to serve your town.

When I had issues with Mediacom, I called the City Manager and lodged a complaint.  I had the VP of the area in my basement dungeon within the week.

Fixed that for you.

[Infobahn]

Good idea, Info.  Who do I call?  I don't know what a city manager is.

And I did tell them that I'm not paying.

I said, "If I paid 1/2 of my bill, you wouldn't give me 100% of my service, would you?  By that same thought, I"m not paying 100% of my bill for 1/2 of my service."

Call the City/Town that you live in.  Ask to speak to the City Manager.  If there isn't one, ask to speak to the Mayor.  Most towns/cities have a City Manager of some sort.  They are the people that run where you live, and take direction (generally) from the Mayor and City Council (depending on the government that your town's charter is).